01/08/2025 The City Council of Monforte de Lemos obtains the certification of the Q Mark for Tourism Quality, awarded by the Institute for Spanish Tourism Quality (ICTE), in 5 tourist spaces: the Municipal Tourism Office, Ribeira Sacra Wine Interpretation Center, the Municipal Pilgrim Assistance Office of the Winter Road, the Duke's Viewpoint and the San Vicente Homage Tower.
These spaces successfully surpassed the demanding quality criteria established by the ICTE, which evaluate aspects such as customer service, accessibility, security, sustainability and the quality of the services offered to tourists. By obtaining the Q Mark, the Monforte de Lemos City Council reinforces its commitment to promoting responsible and sustainable tourism, contributing to the economic development of the city and the well-being of its citizens.
“This recognition is one more step in our strategy to continue consolidating Monforte de Lemos, as the capital of the Ribeira Sacra, as a tourist destination of quality and excellence for our visitors. We want to continue offering those who visit us impeccable service and a unique experience,” highlights the mayor of Monforte de Lemos, José Tomé Roca.
Certified tourist resources:
Municipal Tourism Office: The certification ensures that the Monforte de Lemos Tourist Information Office meets the highest standards in terms of customer service, availability of updated information and accessibility. Visitors can count on a professional service tailored to their needs, which increases satisfaction and the possibility of repeating the visit.
Ribeira Sacra Wine Interpretation Center: The center, which is a fundamental axis in the promotion of Wine Tourism in the Ribeira Sacra, has strengthened its capacity to offer an educational and quality experience on viticulture and wine. The certification enhances its relevance as a top-level tourist attraction within the Ribeira Sacra.
Municipal Pilgrim Assistance Office on the Winter Road: The Q Mark certification is especially relevant for pilgrims who travel the Winter Road. Ensuring that the office meets the service, accessibility and orientation standards necessary to ensure a positive and enriching pilgrimage experience.
Duke's Viewpoint and the San Vicente Homage Tower: These two unique spaces, in addition to being key points in the tourist offer of Monforte de Lemos, benefit from the Q Mark certification by ensuring the quality of information and security for visitors. Furthermore, its conservation and promotion as cultural, natural and landscape heritage of the Ribeira Sacra is reinforced, each in its landscape, historical, artistic and heritage enclave respectively.
Data that supports the importance of the certifications obtained
Regarding unique spaces, which include the Homage Tower and the Duke´s viewpoint, in Spain, there are 7 certified spaces of this type, 2 in Huelva, 2 in Pontevedra and 3 in Lugo, the Viewpoints Network of Sober, and now the Homage Tower and the Duke´s viewpoint.
As for museums, in Spain, there are 36 certified establishments in this sector, and in Galicia 3, 2 in Pontevedra and 1 in Lugo, which is the Ribeira Sacra Wine Museum of Monforte.
In Spain there are 235 certified tourist information offices, of which 14 are in Galicia, and 3 of them in the province of Lugo: the Municipal Tourism Office and the Monforte Municipal Pilgrim Assistance Office, to which is added the Chantada Tourist Information Office.